Ordering & Returns

affina organic towels

Standard Delivery: Orders shipped from our NJ warehouse to a U.S. address should be received within 3-7 business days from the time of shipping, depending on your location.

2-Day Rush Delivery: At this time we are not offering '2-Day Rush Delivery'. We apologize for the inconvenience.

Tax: We are required to charge a 6.625% sales tax on goods shipped to a New Jersey address.

Payment: We accept the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal or Amazon Pay.

Delivery Shipping Charges to U.S. 48 States & District of Columbia:

Order Total Standard Delivery
Up to $49.99 $10.95
$50 and up Free Shipping

For Delivery Outside the Contiguous U.S.: For deliveries to Alaska, Hawaii and U.S. Territories please contact us so we can provide you with a shipping rate. 

For International Orders: We currently do not ship international. 

Changing or Canceling Order: Orders can be changed or cancelled with no additional charge as long as the order has not been shipped. To change or cancel an order, please send an email to the email below and include your name and order confirmation #.

Exchanges & Returns

We are happy to exchange or refund any items that have not been used or washed, or any defective items within 30 days of receipt. We suggest sending returns/exchanges registered mail, as we cannot be held responsible for packages lost in transit. If you would like to make an exchange or return, please contact us at orders@affinashop.com.

Upon receipt of the item/s we will ship out your exchange item/s or issue a refund. Refunds issued will be for the total amount you paid on your initial order including any outbound shipping cost. Please note: return shipping is not included/covered.