We are happy to exchange or refund any Standard Delivery items that have not been used or washed, or any defective items within 14 days of receipt. We will issue a credit or refund at the time of return. Credits or refunds issued will be for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping and handling charges are nonrefundable.
All returns and exchanges must be authorized. Please contact us within 14 days of receipt of your order at firstname.lastname@example.org to receive your RA (Return Authorization) number.
Returns must be accompanied by a copy of your receipt and your RA number. We suggest sending returns registered mail, as we cannot be held responsible for packages lost in transit.
Please sent returns to:
Surface LLC Attn: Returns
C/O Gordon Management Inc
60 Clyde Road, Somerset, NJ 08873